Question 1

WHAT CURRENCY ARE THE PRICES I SEE ON THE SITE?

Accepted Answer

All prices are in USD.

Question 2

HOW CAN I ORDER?

Accepted Answer

Choose your product, select add to cart, then buy it, then put your billing information, name address, and phone number and proceed to buy.

Question 3

WHAT PAYMENT METHOD DO WE ACCEPT?

Accepted Answer

We currently accept payment via PayPal or your credit/debit card. (Visa, MasterCard, American Express, Apple Pay, Diners Club, Discover, JCB, PayPal)

Question 4

DO YOU SHIP WORLDWIDE?

Accepted Answer

No, Currently we are serving only in the United States!

Question 5

How much is shipping?

Accepted Answer

We offer free shipping on all orders.

Question 6

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ?

Accepted Answer

United States: Orders usually transit time within 1 - 2 business days from the date orders placed. Your order will transit time approximately 6 - 10 business days after it’s shipped.

Note - Delivery depends on the shipping option.

Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

Question 7

Can I get a tracking number?

Accepted Answer

Once your order ships, we'll email you the tracking number and website.

Question 8

MY TRACKING NUMBER ISN’T WORKING ?

Accepted Answer

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

Question 9

CAN I RETURN MY PRODUCT?

Accepted Answer

We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 15 days to send it back to us for a full refund.
You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order numbers on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Question 10

Can I cancel my order?

Accepted Answer

You can cancel or modify your order within 24 hours of placing it. After that, the order is locked for processing. If the order has shipped, use our return system for a full refund. Email service@keytagsrus.com with your full name and order number for changes or cancellations. If the order is dispatched, you can still return it for a refund upon arrival.

Question 11

SHOULD I PAY FOR RETURN MY PRODUCT ?

Accepted Answer

Yes you have to pay shipping charges only. We do not charge any restocking fee.

You have arrived in the Coolness Center

The Home of Awesome Keytags

Phone: +1 727 637 - 8381
Email: service@keytagsrus.com
Address: Po box 2451, Pinellas Park, Florida 33781, United States

You have arrived in the Coolness Center

The Home of Awesome Keytags

Phone: +1 727 637 - 8381 Email: service@keytagsrus.com Address: Po box 2451, Pinellas Park, Florida 33781, United States

Phone: +1 727 637 - 8381
Email: service@keytagsrus.com
Address: Po box 2451, Pinellas Park, Florida 33781, United States